Harness the power of AI inside Salesforce. LeadSence reads, understands, and summarizes your customer messages — so your team can focus on action, not interpretation.
LeadSence Analytics Dashboard – Turn CRM Conversations into Insights
The LeadSence Analytics Dashboard transforms everyday CRM conversations into powerful, actionable insights. With real-time sentiment scoring, trending topics, and engagement patterns, teams can instantly understand how customers feel across every interaction. Visual charts break down positive, neutral, and negative feedback, while timelines reveal sentiment trends and shifts over time. The dashboard also highlights your overall company sentiment rating, helping you measure customer happiness at a glance. Designed for clarity, speed, and decision-making, LeadSence turns raw conversations into meaningful intelligence your team can act on.
LeadSence Analytics – Turn Conversations into Insight
LeadSence Case Intelligence empowers support teams with instant clarity by transforming every customer message and attachment into actionable insights. Sentiment detection, topic identification, and smart summaries help agents understand the issue at a glance—before even reading the full case. Attached file analysis extracts key details like API names, versions, and correlation IDs, accelerating troubleshooting and reducing back-and-forth. With real-time AI insights generated directly inside Salesforce, teams resolve issues faster, deliver smarter support, and elevate the customer experience with every interaction.
LeadSence Account Advisor – AI That Understands Your Customers
LeadSence Account Advisor gives you a complete, AI-powered understanding of each customer relationship by analyzing every email, case, and lead linked to the account. It calculates an overall sentiment score and turns all interactions into a personalized engagement recommendation your team can act on instantly. Whether a customer is satisfied, frustrated, or needs proactive outreach, LeadSence highlights it with clear, human-like guidance. Combined with real-time insights on every message, teams can deliver the right response at the right time, strengthen relationships, and prevent issues before they escalate. LeadSence makes every account review smarter, faster, and deeply customer-centric.
AI-Powered Document Insights – Instantly Understand Any File Inside Salesforce
LeadSence Document Insights brings powerful AI-driven file analysis directly inside Salesforce, allowing teams to instantly understand the content of PDF, PNG, JPG, JPEG, WEBP, TXT etc. With one click, LeadSence extracts key details, identifies issues, highlights critical points, and generates structured summaries that accelerate decision-making. Whether it’s API logs, error screenshots, contracts, or customer attachments, the system transforms complex files into clear, actionable insights within seconds. Support agents and business teams save time, reduce investigation effort, and resolve cases faster with precise AI interpretation—without ever leaving Salesforce.
LeadSence Admin Panel – Effortless AI Batch Processing for Your Entire Salesforce Org
LeadSence Admin Panel gives Salesforce administrators full control over AI batch processing for historical data. With just a few clicks, admins can generate sentiment, topic, and summary insights across thousands of Cases, Leads, and EmailMessages—without writing a single line of code. The streamlined interface lets you select any object and field, execute the batch, and monitor job status in real time. Whether onboarding a new org, refreshing insights, or preparing analytics dashboards, LeadSence ensures large-scale processing is fast, reliable, and fully automated. It’s the simplest way to bring AI intelligence to your entire CRM history.
Powered by OpenAI & Ollama
LeadSence brings fast, accurate AI insights into Salesforce using OpenAI or Ollama. Choose cloud-scale intelligence or private, self-hosted models for full flexibility and control. With support for GPT and Llama models, LeadSence delivers precise sentiment analysis, summaries, classifications, and file insights—adaptable, reliable, and built for any data strategy.
Meet Your Salesforce AI Assistant
LeadSence is a lightweight Salesforce-native package that brings real-time natural language intelligence into your CRM. Whether you're handling Leads, Cases, or Emails (Inbound Conversations in Account, Contact and Opportunity)— LeadSence analyzes your text and delivers instant insights including sentiment, summary, and topic.
Smart Lead Scoring
Instantly identify high-intent prospects using cloud or on-premise AI engines.
Get sentiment, summaries, classifications & file analysis – all built into Salesforce.
Automated Insights
Choose OpenAI in the cloud or Ollama self-hosted – full control over performance and data.
Flexible Deployment
Make Smarter Decisions with Sentiment Intelligence
Unlock deeper insights from your emails, cases, and conversations. LeadSence helps your sales and support teams detect sentiment trends, identify customer pain points, and act faster—powered by AI built natively for Salesforce.
Why Teams Love It
Your reps are reading hundreds of emails and support messages a day. Let LeadSence handle the first pass — extracting emotion, intent, and the core idea — so your team can respond faster and smarter.
Built for Salesforce
LeadSence is built 100% on Salesforce using Apex, LWC, and Named Credentials. It respects field-level security, uses your existing metadata, and integrates with Flows and Triggers out of the box.
No External Servers
Secure API Integration
Works with Account, Contact, Lead , Case and Email Messages (can be expanded with other Objects on Demand)
Salesforce Security Review Passed